Legal
Policies and agreements
The documents that govern how TravAcs works — published in full, in accessible HTML, alongside the original files.
Everyone who uses the TravAcs platform
Terms of Use
The master agreement between you and TravAcs Welfare Foundation, covering eligibility, accounts, bookings, payments, community standards, safety, liability, and dispute resolution.
Effective 1 December 2024Last updated 1 August 2026
Everyone whose personal data TravAcs processes
Privacy Policy
What personal data TravAcs collects, why it is collected, who it is shared with, how long it is kept, and the rights you have over it.
Effective 1 August 2026Last updated 6 August 2026
Travellers who book TravAcs assistance
User (TravAcsee) Agreement
The terms on which a visually impaired traveller receives travel assistance coordinated by TravAcs, covering booking, conduct, safeguarding, payment, cancellation, and grievance redressal.
Trained travel companions
TravAcser Agreement
The terms on which a trained sighted travel companion provides guided assistance through TravAcs, covering assignments, conduct, safeguarding, payouts, and termination.
Questions about any of these documents? Email support@travacs.in or use our contact form. For accessibility barriers on this website, see our accessibility statement.